At AZZOPARDI, each piece is conceived as an heirloom — a quiet gesture of presence, crafted with care. If, for any reason, your piece does not resonate as expected, we invite you to return or exchange it in accordance with the policy below.
Returning a Piece
Returns may be made in person at our showroom or sent via post or courier.
All returns must be shipped within 14 days of receiving your order. Items must be returned new, unused, and in the condition in which they were received, with all original AZZOPARDI tags and packaging intact.
To begin a return:
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If you placed your order through a customer account, submit your return request via your account dashboard.
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If you placed your order as a guest, please email studio@lukeazzopardi.com quoting your order number.
Please note: returns sent without prior notice may not be accepted or refunded.
Exchanges
Should you wish to exchange your item, we accept exchange requests within 30 days of delivery, provided the piece is returned in perfect condition.
To initiate an exchange, contact us at studio@lukeazzopardi.com, indicating your order number and your preferred replacement item.
Items returned after the 14-day return window but within 30 days may be considered for exchange only, at our discretion.
Refunds
Refunds are issued once the returned item has been received and assessed. You will be notified via email once your return is processed.
Item-Specific Return Conditions
Garments and Scarves
Garments and scarves must be returned in unworn, unwashed, and undamaged condition, with all tags and return seals in place.
Damage resulting from wear, misuse, or failure to follow care instructions (as specified on the label) will not be considered a valid reason for return.
Jewellery
Our jewellery is crafted as delicate compositions. Pieces must be returned unworn, in their original boxes and protective packaging.
View our Jewellery Collection for further information.
Bags
Bags should be returned in unused condition, along with any accompanying dust bags or inserts.
Explore our Bags Collection for more.
Return Address
All returns and exchanges must be delivered to:
LA Studio Ltd. Attn: Studio Manager
Goldfield House, 4, Level 2
Dun Karm Street
Birkirkara BKR 9040
Malta, Europe
Further Assistance
If you encounter any difficulties accessing your account or processing your return, please contact us at studio@lukeazzopardi.com or call us on +356 99076739.
We are here to support you throughout the process.
